OSEKOO ACADEMY

Data we process

We process account identity and contact details, authentication-provider records, profile choices, course enrolments, progress, assessment answers and scores, repository evidence, certificates, community contributions, consent history, rights requests, contact messages, and pseudonymised technical security logs.

Purposes and legal bases

Account, learning, assessment, and certification processing is necessary to provide the requested service. Security, support, aggregate product measurement, and anonymous field-performance monitoring serve our legitimate interest in operating and improving the platform. Public profiles and optional product updates depend on a choice you can withdraw in your privacy center.

Service providers and recipients

The platform may use Google for single sign-on, Microsoft Graph for service email, and European hosting infrastructure needed to deliver, back up, and secure the application. Authorized academy staff access data only for course delivery, support, assessment, security, and rights-request handling.

Retention

Anonymous Web Vital samples are deleted after 90 days, product interaction events after 180 days, processed contact messages after 365 days, read notifications after 180 days, and security audit events after 365 days. Completed privacy-request evidence is anonymised after six years. Account erasure removes identifying and free-text data while retaining anonymised academic and certificate evidence where integrity and verification require it.

Your rights

You may request access, rectification, erasure, restriction, portability, or objection. Signed-in learners can download a portable JSON copy and submit a tracked request from the privacy center. Identity verification may be required, and the normal response target is 30 days.

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